Landlords FAQ's
Private Landlords are able to list their property for free on TheHouseShop.com to find tenants.
Rent in Advance
- Who registers and holds the security deposit?
- Can I change my mind later and go with one of your standard service options?
- When does the landlord receive payment of the upfront rent?
- What happens if the tenant stops paying, can I have a rent guarantee?
- Can I use it more than once?
- What happens if my tenants leave?
How To List Your Property
- How long will my 'to let' listing stay on the site for?
- How do I create a property 'for rent' listing?
- Who can I contact for support when creating my 'to let' advert?
- How many 'to let' properties can I upload onto the site at once?
- What do I do if my property type isn't an option when creating a listing?
- How many photographs can I add to my property 'to let' advert?
Tenant Referencing
- How can I track an order for tenant referencing?
- Do you provide tenant referencing services?
- What tenant referencing packages are available?
- What does a basic tenant reference include?
- What does a full tenant reference include?
- How long does tenant referencing take?
Rent Guarantee Insurance for private landlords
- Does your Rent Guarantee Insurance policy cover evictions?
- Who are Payment Shield?
- Can I increase or reduce the cover period?
- Can I transfer my Rent Guarantee Insurance policy from one property to another?
- What is the cooling off period for Rent Guarantee Insurance?
- How long will the rent be covered in the event of a claim?
Rent Guarantee Insurance
- How can can I purchase a Rent guarantee insurance with TheHouseShop
- When do you need Rent Guarantee Insurance? And is it worth it?
- How much does Rent Guarantee Insurance cost?
- Do you need tenant references to take out Rent Guarantee Insurance?
- Who do I make a claim?
- Does Rent Guarantee Insurance cover evictions?
Eviction Service
- Can I reclaim unpaid rent when I evict a tenant?
- Can I evict my tenant for non-payment of rent?
- Can I evict a tenant myself?
- Can I break the law by evicting a tenant?
- What is the difference between Section 8 and Section 21?
- How long will it take to evict my tenants?
Landlord Insurance
- What are the eligibility criteria for your Landlord Insurance cover?
- How much should I insure my rental property for?
- What's the difference between Buildings and Contents Insurance
- How do I know what is covered in my policy?
- What does 5 star Defaqto rated mean?
- Do you offer any other landlord insurance products, like Rent Protection?
Marketing Packages
- What is the Bronze package for adverts 'to let'?
- Can I add my property 'for rent' to Rightmove and Zoopla?
- What is the Gold package for adverts 'to let'?
- What is the Silver package for adverts 'to let'?
- What is the Standard package for adverts 'to let'?
- Do I have to be a member of the NLA to have a featured listing?
Common FAQ's
- How do I set the right rent price for my property?
- Can I advertise international property as a UK landlord?
- My property is already being advertised for rent, can I still use TheHouseShop.com?
- How many potential tenants visit your website?
- What additional websites will my property be listed on?
- Is it safe to advertise my property on TheHouseShop.com?