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How can I track an order for tenant referencing?

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You can follow up on the progress of the tenant referencing you ordered by looking at your dashboard.

To access your Dashboard:
1. Login to your account area
2. In the menu, click on My Tenants (under landlord tools)
3. Under Dashboard Link, you will see a link saying "Click Here"

This will take you to your dashboard where you can see the progress of your tenant reference, when the reference is complete this is also the place where you can download the report.

Sometimes a reference can drag on, the majority of the time this is due either the tenants not providing us with the details or the previous landlord/current employer not replying to our enquiries.

In most cases, we complete a full tenant reference within 2 working days from when the tenants complete the form and a basic tenant reference within 1 hour from when the tenants complete the form.

TheHouseShop.com is a property marketplace that allows agents and individuals to list their homes to let and for sale for free. All landlords are verified to ensure that they own the property they are advertising with us.

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